Chapter 6 : Valuing Organizational Information

Learning Outcomes :

1. Describe the broad levels, formats, and granularities of information
2. Differentiate between transactional and analytical information
3. List, describe and provide an example of each of the five characteristics of high quality information
4. Asses the impact of low quality information on an organization and the benefits of high quality information on an organization

Organizational Information

• Information is everywhere in an organization
• Employees must be able to obtain and analyze the many different levels, formats,and granularities of an organizational information to make decisions

The Value of Timely Information

Timeliness is an aspect of information that depends on the situation

• Real-time information - immediate, up-to-date information
• Real-time system - provides real-time information in response to query requests

The Value of Quality Information

-Characteristics of high quality information include : 

• Accuracy
• Completeness
• Consistency
• Uniqueness
• Timeliness